From time to time we receive letters from our customers with questions about how we manage to maintain such low prices.
Here is an example of a letter from one of our customers, followed by an explanation (only the name of the buyer has been changed, everything else is in it’s original form, without any changes):

“I have a MacBook Pro 13, which I bought in July 2007. Earlier this week, it got it’s screen cracked, I took it to the store Apple, where I was told that the replacement of the screen will cost $800.

I decided to search the internet and found your site. I was amazed that you are selling screens for Macbook at such low prices.

As of now, I’m just collecting information to make a reasonable decision – I do not want to pay $800 to Apple, to fix the screen.

How can you assure the low price? Is it possible that you will not have such a model which is compatible with my MacBook?

I am a little pressed for time, because I need my computer as soon as possible for school. I would be very grateful if you answer me as soon as possible!

Thanks Bob”